Policies

Patient Privacy

This notice describes how health information about you may be used and disclosed and how you can get access to this information.

The Herbert Wertheim Centers of Excellence for Eyecare and Vision Health provide this notice to comply with the Privacy Regulations issued by the Department of Health and Human Services in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

We understand that your health information is personal to you, and we are committed to protecting this information about you. As our patient, we create medical records about your health and the services and/or items we provide to you as our patient. We need this record to provide your care and to comply with certain legal requirements.

Patient Rights and Responsibilities

The Herbert Wertheim Centers of Excellence for Eyecare and Vision Health provide comprehensive vision and eye care and are dedicated to the delivery of quality, cost effective vision care services. Click on the button below for further information about patients rights and responsibilities.

Grievance and Appeals Policy

The Herbert Wertheim Centers of Excellence for Eyecare and Vision Health are dedicated to the delivery of quality vision care services. This includes a commitment to ensuring that inquiries and problems are resolved in a timely and equitable manner, with the opportunity for all sides to be heard and with adequate opportunities for appeal. Click on the button below for further information about our Grievance and Appeals Policy.

Good Faith Estimates

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. Click on the link below to read more.